Accessibility

Interp Main Image

The Battle of Bannockburn Visitor Centre strives to be a welcoming, inclusive, and safe place for all. We care deeply about providing the best experience for our guests as possible, and desire to meet our visitors' individual needs to the best of our capibilities.

Familiarisation Pre-Visit

We offer free familirisation visits to the public to assess if our facility can meet your individual needs, please call 01786 812 664 to book a familirisation visit or for more details.  

Helpers and Carers

A helper or carer is welcome to accompany a disabled visitor without any additional charge. When booking online please select ‘carer’ from the ‘pass type’ section or call the centre at 01786 812 664 to book tickets quickly and easily over the phone with support from one of our Visitor Services Assistants.

Assistant dogs are welcome in the facility.

3D Battle Experience

Please note that the 3D Battle Experience is a dark and loud environment; there is very low lighting throughout the experience (as in a cinema) in order to emphasise the 3D images and there are often loud, overlapping noises from the various battle scenes (which include scenes of a violent nature, but lacking in blood). 

Due to the loud nature of the 3D Visitor Experience, children and adult ear defenders are available for free upon request at the welcome desk.

For a detailed and in-depth account of what to expect within The Battle of Bannockburn 3D Experience, click here!

Language

All tours, narrations, and interactives are presented in English. Foreign language headsets for the 3D Experience are available free of charge upon request at the welcome desk. 

Large Print Scripts

Large print scripts for the 3D experience are available free of charge upon request from the welcome desk.

Accessible Parking

The Battle of Bannockburn's car park has six dedicated disabled parking pays located on the left hand side of the car park adjacent to the entrance of the visitor centre.

Mobility

The Battle of Bannockburn Visitor Centre and Cafe is presented on a single level (ground floor), therefore no stairs or lifts will be encountered during your visit. The monument and grounds are also fully weelchair accessible via paved path and ramp. 

Toilets

Male and female toilets as well as an accessible toilet are located in the reception area; as you enter the centre they are located straight ahead and to the left.  

The centre's accessible toilet has a wide doorway, safety rails/bars, and automatic hand-activated flush, taps, and hand dryers.

 

 

For any questions or concerns please call 01786 812 664 to discuss our facilities with a Visitor Services Assistant.